Account locked and mobile phone number has changed so can't verify my ID, what do I do now ?
Here's how to recover your password using a mobile phone number, an alternate email address, or by answering your security questions http://help.yahoo.com/kb/index?locale=en... If you do not have a non-Yahoo! alternate email address, valid mobile number, or cannot verify your security questions you will need to contact Yahoo Customer Care, the following contact options are available: In the US Call 1-800-318-0612 International users Call 509-797-6330 Twitter - https://twitter.com/YahooCare Facebook - https://www.facebook.com/YahooCustomerCa... Here's how to use the automated web-based contact system. Click one of the links above. Click the "Contact Customer Care" link under the Quick Links section to the right of your screen. This should open the Yahoo Help form. The Selected product should be "Yahoo Account" "Under Topic" select "Password and sign in" "Under Sub-topic" select "unable to sign in" "Under Recommended options" Click on the Email link. Complete the form as indicated. If you don't remember your Security Question or Security Answer enter "unknown". Yahoo will use the information you provide to verify you are the actual owner of the account. If they can't verify your information it's unlikely you will be able to recover your account. If you're able to recover your account here's some guidelines for creating a secure, strong password - http://help.yahoo.com/kb/index?page=content&id=SLN3012&actp=search&viewlocale=en_US&searchid=1372466487751&locale=en_US&y=PROD_MAIL_ML Once you're able to change your password it would be a good idea to review your security questions and make changes if you don't remember your answers. Changing your security questions - http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MAIL_ML&page=content&id=SLN2031 I recommend using a password manager like Keepass or LastPass to create and store strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database.
I cannot access alternate yahoo mail account because of having a different phone number?
For some reason, when I tried to log in to my alternate account (different from the one being used to make this question) I get this: "Traveling somewhere new? We haven't seen you sign in from here before. Choose a method below to verify that this is you signing into this account. Learn more" It then give me two options, both involving a phone number either via calling or text message. The problem is that I am no longer using that particular phone number (it has been made obsolete years ago) and thus can't have access to the codes with my current phone number (which neither method has access to since I'm using a DIFFERENT phone number than the the one I had given out). In short: Yahoo is asking me to use a phone number in order to access a code that will allow me access to my alternate account, but the phone number that the code is being texted/called to is obsolete because I'm using a new phone number, thus I can't access my alternate yahoo account. How do I bypass the phone number requirement so that I can have access to my old account? BTW, this is NOT a question about changing passwords and such. This problem only comes up AFTER I use the correct ID and correct password, so the only issue that I have is with the old phone number which I no longer have.
My yahoo account has been locked and my registered alternate email does not exist anymore, anyone can help?
In order to protect your account Yahoo can't reset your password unless we can verify you are the actual account owner. If you do not have a non-Yahoo! alternate email address, valid mobile number, or cannot verify your security question you will need to contact Yahoo Customer Care using the following steps Click one of the links below and then click the "Contact Customer Care" link under the Quick Links section to the right of your screen. This should open the "How can we help you?" form. Under a "Select your Product" select "Yahoo! Account" Under a "Select your category" select "Password and sign in" Under a "Select your sub-category" select "unable to sign in" Click on "Email a Support Agent" and fill out the form. "Confirm your identity" pop-up message - http://help.yahoo.com/kb/index?page=cont... My password is not working - http://help.yahoo.com/kb/index?page=cont... Recover your Yahoo! ID or password using your alternate email address or security questions - http://help.yahoo.com/kb/index?locale=en... I recommend using a password manager like Keepass or LastPass to create strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries.
How to reset password if cell text number and alternate e mail no longer valid?
I have forgotten my Yahoo email password. I cannot reset my password, because the cell phone number on file no longer exists and I've forgotten my alternate email address and password. What can I do?
How can I access my Yahoo mail without my old number using account key?
Hi,Now Let us try all the below methods till you login to your old yahoo mail account.Alternate email address Method:1.First Step Go to the > Password Helper.2.Enter your email address or click I don’t know my Yahoo email address.3.If you have a mobile number, listed on your account, that option will be shown.4.Click No, I can’t receive text. You’ll see your alternate email address.5.If you have access to that email, click Yes, email me. – A ‘Recover access to your Yahoo account” email will be sent to your alternate email address.6.Enter the verification code that yahoo sent you, then click Submit.7.Click Continue or you can click Create new password and update Your new Password on the spot.And Done Your Yahoo ID is recovered.Recovery using the Secret QuestionIn this section of recovery, few secret question will be asked, according to what you have filled up while creating this Yahoo account. So here below are the following steps which will allow you to get the old password instantly.Note: If you do not provide the answer to the question, this recovery process will be useless.While signing in the process, if you do not remember the password then select I have a problem with my password.Next steps come for you to enter your Yahoo ID and then click Next.You will be asked for entering the CAPTCHA code provided, as mandatory.In the next step, now select the option Use my secret questions and click Next.Now from the given question, answer correctly to recover your password. After entering the answer now click on Next to proceed.Finally, enter the new password which will be your new and permanent password to use for Yahoo account.
What to do if alternate email address does not exist anymore?
The video contained in the following article shows you how to recover your password using a mobile phone number, an alternate email address, or by answering your security questions https://help.yahoo.com/kb/yahoo-account/... If you do not have a non-Yahoo! alternate email address, valid mobile number, or cannot verify your security questions you will need to contact Yahoo Customer Care, either by phone, web-based form, Twitter, or Facebook. In the US Call 1-800-318-0612 International users Call 509-797-6330 Twitter - https://twitter.com/YahooCare Facebook - https://www.facebook.com/YahooCustomerCa... Here's how to use the automated web-based contact system. Click one of the links above. Click the "Contact Customer Care" link under the Quick Links section to the right of your screen. This should open the Yahoo Help form. The Selected product should be "Yahoo Account" "Under Topic" select "Password and sign in" "Under Sub-topic" select "unable to sign in" "Under Recommended options" Click on the Email link. Complete the form as indicated. If you don't remember your Security Question or Security Answer enter "unknown". Yahoo will use the information you provide to verify you are the actual owner of the account. If they can't verify your information it's unlikely you will be able to recover your account. If you're able to recover your account here's some guidelines for creating a secure, strong password - https://help.yahoo.com/kb/index?page=content&id=SLN3012&actp=search&viewlocale=en_US&searchid=1372466487751&locale=en_US&y=PROD_MAIL_ML Once you're able to change your password it would be a good idea to review your security questions and make changes if you don't remember your answers. Changing your security questions - https://help.yahoo.com/kb/mail/SLN2031.html?impressions=true I recommend using a password manager like Keepass or LastPass to create and store strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database.
How can I recover my old Facebook account without Gmail or mobile number and forgotten my password?
You can send your identification details to facebook support. They will help you out in recovering your account.
I cant sign in to my yahoo mail account. It is asking me to confirm my identity.?
I cannot corfirm my identity because I am no longer using the same phone number that is on the system because I migrated from a different country and the number is already deactivated. Is there any way for me to open my email just by my user name, password and the security questions?