Apple unveiled the iPhone 12, but said it will not include a charger orEarPods.
The firm says the move is to cut down on packaging and its carbon footprint.
They also said users already have chargers and EarPods from previous handsets.
However, customers are outraged by the announcement made Tuesday.
Many are skeptical about the firm's claim that it is to help the environment.
Apple unveiled the new iPhone 12 during a live event Tuesday that is designed with 5G capabilities and a new camera, but it leaves out the charger and EarPods – and customers are disgusted by the news.
The tech giant claims the move is reduce the smartphone’s overall impact on the environment.
However, not only are users paying $799 for the handset, a $200 increase from the iPhone 11, but now they have to also spend nearly $90 to purchase the once free devices.
The tech giant seemed to excitedly announce that users can now purchase the $39 MagSafe Charger and the $49.99 Beats Flex wireless earphones in their place.
Apple customers were outraged following the event, more so that the firm says the move is to reduce emissions – many users believe it is a ploy to save money.
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Apple held its annual iPhone event Tuesday during a livestream, due to the coronavirus still lingering in the US.
The firm unwrapped the highly anticipated iPhone 12, along with three other smartphones – the iPhone 12 Pro, iPhone 12 Pro Max and the all-new iPhone mini.
However, the biggest surprise of the day was Apple announcing this year’s devices will not include the traditional charger and EarPods - but it pushed the MagSafe and Beats Flex devices.
MagSafe is being used in the iPhone 12 range for chargers, phone cases and other accessories and allows for rapid 15W wireless charging.
Meanwhile the latest Beats Flex headphones, released to coincide with the iPhone 12 launch event, are billed as the Apple-owned company's 'most affordable premium wireless earphones to date'.
Lisa Jackson, Apple’s VP of environment, policy and social initiatives, said during the event: ‘Customers already have over 700 million Lightning headphones, and many customers have moved to a wireless experience.’
‘There are also over 2 billion Apple power adapters out there in the world, and that's not counting the billions of third-party adapters.’
‘We're removing these items from the iPhone box, which reduces carbon emissions and avoids the mining and use of precious materials.’
The tech giant, which was the first company to be valued at more than $2 trillion, says the decision will cut over 2 million metric tons of carbon emissions a year.
By Apple's estimates, this works out as the same as almost 450,000 cars being taken off the road annually.
Users shared their frustrations about Apple eliminating the devices on Twitter.
Jeremiah Harding shared: ‘Apple is now selling the iPhone... without a charger. Pretty soon, they'll take your screen, and you'll have you attach one with a dongle. Anyone on the hype train for any new iPhone is a shill. "Oh it's 5G capable now!" So are tons of better, cheaper brands. With a charger.’
Most of the gripes shared include a little dose of humor, as one user predicts Apple CEO Tim Cook will reveal that the iPhone 13 will be ‘DIY.’
‘With the iPhone 13, we're doing something revolutionary. For the first time, we will let you DIY your own phones. You may be answering why, and it’s because I'm a capitalist scum that wants to reduce costs as much as possible because you will buy it anyways,’ reads the post.
Reports about Apple eliminating the charger and EarPods has been circulating the web for most of the year, all of which had suggested that would create a cheaper iPhone 12 – some even rumored a price of $649.
However, some users mentioned that the iPhone 11, which includes the charger and EarPods, costs $599, while the latest model is $200 more and is with the added devices.
According to a post in a thread on MacRumors, a user said they spoke with an Apple employee while getting their smartphone fixed at a retail location.
‘The associate that called ended up having a long, completely random talk with me about technology in general,’ reads the post.
‘Somehow, the cost of a lightning cable came up, after asking if I could get my leather case replaced. Turns out, it's $0.19 to manufacture a Lightning cable, although he wasn't sure if that included the box, etc.’
Apple’s tiny USB Power Adapter was $29.99 on its website, but after the firm pulled it from the iPhone boxes, it dropped the device down to $19.00.
Ben Wood, Chief of Research at CCS Insight, adds: 'It's easy to be skeptical about Apple removing the charger and headphones from the box, and there are undoubtedly cost-savings, but the environmental benefits can't be ignored.
'Other phone-makers have embraced this approach, but Apple's decision is likely to mean that in many cases the days of a charger and headphones being included with a new smartphone are over.'
Apple has officially unveiled the new iPhone 12 during a live event that was watched by millions from around the world.
The smartphone is designed with rounded edges that look similar to the iPad Pro and boasts 5G cellular connectivity - the biggest upgrade to the smartphone.
This allows the device to access Verizons 5G ultrawide band, which is the fastest system in the world with over 4 gigabytes per second, according to Apple.
The iPhone 12 also includes a ceramic shield that the firm says is 'tougher than any smartphone glass.'
The new addition is 'virtually impervious to heat and electricity' and makes it more resistant if dropped.
Along with the iPhone 12, Apple announced three other smartphones including the iPhone 12 Pro, iPhone Pro Max and its all-new iPhone mini with a price tag of $699.
The tech giant also unleashed its fastest camera into the new lineup.
The dual-lens camera system boasts a 12-megapixel ultra-wide and wide lenses, along with a seven-element lens that improves low-light performance by 27 percent.
Apple is opening pre-orders for the iPhone 12 on October 16, which comes with a price tag of $799 - but devices will not include wall chargers or Lightning EarPods.