Can I get a fraud transaction amount for my SBI credit card?
I personally have not been a victim of a Credit Card Fraud but would share with you the details of how you can get your money back.The first step that I would suggest is you should request to get your card blocked which you can easily do by calling on SBI Card Toll Free No 1860 180 1290 or 39 02 02 02 (prefix local STD code).The next step would be writing a complaint to the Customer Care department. Any transaction generally can be disputed up to 90 days from the date of transaction. You must submit the Transaction dispute form with your complaint. Download the form from here https://goo.gl/HWJx91Please do mention all the details of the transaction in the transaction dispute form. You can write a complaint via email at feedback@sbicard.com or mail them at their Head Office, SBI Card, Correspondence Department, DLF Infinity Towers, Tower C, 10-12 Floor, Block 2, Bldg 3, DLF Cyber City, Gurgaon – 122002, Haryana, India.If you are still not able to get a resolution you can contact the Banking Ombudsman a senior official appointed by the Reserve Bank of India to redress customer complaints against deficiency in banking services.The List for Banking Ombudsman appointed by RBI for SBI Card can be downloaded from the given link. https://goo.gl/qsXdSbHope it helps!
Do I have to raise a police complaint for fraudulent activity on my credit card in India?
Definitely yes. Also raise this issue with the credit card issuer who will block the credit card immediately. You can visit this link to get more tips on how you can save yourself from credit card fraud Credit Card Fraud - How can you protect yourself from Identity Theft?
Do I need to pay the fraudulent transaction amount on my SBI credit card?
I am going through a similar situation now.My SBI card was used out of India possibly USA/UK for various transactions amounting to around 23kI blocked the card immediately and informed the bank about fraudulent transactionsThey asked me send mail to chargeback@sbicard.com which I didNow I got a automated response that it will take maximum 120 days for the issue to be resolvedI called up the helpline and asked them on what to do as I had my payment due date approaching and if I don't make full payment then SBI would levy late payment, finance and other chargesThe call center agent told me to make full payment and said if the investigation reveals that I am not at fault then I will get a creditHowever I did not budge and asked for cancellation of card. After doing some drama they agreed to provide me temporary credit for the amount which was charged fraudulentlySo I did not pay that amount yet. However I have not received any resolution from SBI , I still have the temporary credit active and I m waiting for the 120 days to get over(which will get over on 20th March) to understand whether the charges will be reversed or I have to pay for itKEEPING FINGERS CROSSED
How can we reactivate close credit card account?
Individual credit card issuers may offer the ability to reactivate a credit card or credit account that has been closed by request, because of payment issues or possible fraudulent activity. To reactivate your account, you need to call the customer service number on the back of your charge card to speak with a representative about reinstatement.Personally Closed AccountSometimes closing a credit account affects credit scores in a highly negative way, especially if the account made up a large percentage of your unused available credit. If closing your card creates this problem, or if a personal situation arises that makes reopening the account a good idea, the card issuer may be able to help. When you close a credit account, the representative assisting with the closure over the telephone reads off important information related to the account termination, which can include the time period you are allowed to send in a request to rescind your cancellation and the terms for repayment of any outstanding balance. If you were not provided with this information, call the credit card issuer and inquire about reopening your account.Credit Card Canceled by IssuerIf your issuing bank cancels or freezes your credit card because of late payments, high credit utilization, an over-limit charge or other financial concerns, a phone call to a customer service representative may lead to reactivation of your account. Prepare a plan for addressing the account issue before calling. For example, if you went over your credit limit with a charge, make a payment that brings the account back under the credit limit. Reinstatement of the account remains at the issuer's discretion, but attempting to rectify an unfortunate, atypical occurrence should help your case.Fraud Alert DeactivationIf your credit card company believes that fraudulent activity took place with your credit card or your account, the card may be temporarily frozen in order to prevent further fraudulent transactions. A phone call to customer service to verify your identity and any irregular recent charges, such as a high-dollar purchase or a charge originating in a new city, should lead to reactivation of your card while you are still on the line unless the charges were, in fact, fraudulent. In this case, the bank issues you a new credit card with a new number. After the new card is activated, you can resume charging as usual. To know more, visit here… Can You Reactivate a Credit Card?
Credit card question?
If you have been a loyal Sears customer for a long time, you can call customer service and ask for a supervisor and tell them that you want to cancel your card unless they reverse that charge and to remove your sister as an authorized user or a joint user (she must have applied on your account, and if you never signed anything... then that is fraud). It costs them so much money to acquire new customers that when they think that they might lose an existing profitable customer they usually help you out quite a bit. Check our Bills.com for more information on credit and credit cards... and be sure to watch your credit report closely so that any activity on her card doens't hurt your credit. Hope that helps a bit.
How long did it take for capital one to unrestrict card for 'fraudulent' activity?
I recently opened an account with capital one which I have a $300 limit. I have zero balance on the card yet somehow I have a 'fraud alert' on my account. I called capital one and they asked me to fax them documents. I faxed them two days ago and still have a hold on my account. Has this happened to anyone else and if so how long did it to get it resolved?
All of the following can help you avoid credit card fraud EXCEPT:?
A.shredding expired cards and old statements B.protecting your Social Security number C.giving credit card account numbers over the Internet on sites that are not secure D.checking your credit report periodically
Do people who commit credit-card fraud usually get arrested?
The bank has a Security force that will track it all down and settle with the person either by payment or prosecution. The rate of cases cleared is about 70% as they usually can track purchases made with a card to a time sequence at the place of purchase.