Locked out of yahoo account because I forgot a security question answer?
Here's how to contact Yahoo Customer Care by phone. Yahoo Contact Options - http://io.help.yahoo.com/contact/index?y... Here's how to recover your account if you don't know your security questions and answers. In order to protect your account Yahoo can't reset your password unless we can verify you are the actual account owner. Here's how to recover your password using a mobile phone number, an alternate email address, or by answering your security questions. Recover your Yahoo! ID or password using your alternate email address or security questions - http://help.yahoo.com/kb/index?locale=en... If you do not have a non-Yahoo! alternate email address, valid mobile number, or cannot verify your security questions you will need to contact Yahoo Customer Care. Click the link above and then click the "Contact Customer Care" link under the Quick Links section to the right of your screen. This should open the "How can we help you?" form. "Select your Product" select "Yahoo! Account" "Select your category" select "Password and sign in" "Select your sub-category" select "unable to sign in" Scroll down until you see an envelope that says "Email a Support Agent". Click on the envelope and fill out the form. You will need to provide the information requested so that Yahoo can verify you are the actual account owner. The more information you can provide the better. If you can't remember some of the information, put down "I don't remember". Once you've recovered your account you need to set a new password. Here's some guidelines for creating a secure, strong password - http://help.yahoo.com/kb/index?page=cont... Once you're able to change your password it would be a good idea to review your security questions and make changes if you don't remember your answers. Changing your security questions - http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MAIL_ML&page=content&id=SLN2031 I recommend using a password manager like Keepass or LastPass to create strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database.
How do I reset my Yahoo account when I do not have access to my old phone number?
If you haven't given an alternative email, haven't configured security questions, and haven't provided a mobile number that is current, then thats 3 strikes. I can't advise you if you have neither of those 3 safeguards set. Try contacting Yahoo support, but your chances of regaining access don't look good.
How do I recover my Yahoo account when I can't access my backup email or backup phone?
How much do you need it? Can you walk away and not distress about it? Or is the code to your bank vault in there? I hope not actually. Yahoo has been sold and the people running it now are not the same people that created it. (With a few notable exceptions, but that’s not going to help you either.)The new people may have great processes for this, but I didn’t even try to recover my y!mail account when I worked there because it was so hard to find the right person to get the right answer. AND I could walk over to their desks once I figured that out because I worked in Sunnyvale.If you really need this I’m so sorry. I don’t know where you should go anymore either. Similar questions have been asked on here before. Check out if they got any good answers.
How can I log in to my yahoo account with my security question?
The security question is neither a user name nor a password, it is there as a fallback so that you can try to proove who you are. Therefore you can't log in with it.
Yahoo locked me out of my account for 12 hours?!?
I tried to log onto an older email account that I only use for things like Youtube and stuff, but when I typed in the password, even though it was correct, it gave me a spam checker where I had to verify I'm not a bot by typing in the codes. Fine. So I do that and it sends me ANOTHER checker that asks me a security question, "Who is your Favorite Uncle," because it doesn't "recognize" my computer or something? Now I'm livid, and so I have only two uncles. I enter one in, it doesn't work. I enter the other in, it doesn't work. I check to see if it's a caps lock thing, and I end up getting LOCKED OUT OF MY ACCOUNT for 12 hours. I'm going to be angry if I tried to come up with a "creative" answer to the dumb security question (and even more angry if this is a caps lock thing). The whole reason that I was getting on the account was that an email was sent to me so I could recover a password from a site that had forced a password change "to ensure the safety of its online users." And, if I don't answer the email in X amount of time, the link will go bad. I wanted to get on that site today, not tomorrow. I'm getting SO sick of all this password / safety crap. It's starting to get too confusing to keep up with! What can I do to have them unlock my account? Try to access it from my laptop instead? What does it mean that it does not recognize where I'm logging in from? First, how does it know where I'm logging in from (that's just creepy)? Second, this is the same computer and IP address I used to make the account a couple years ago, so why does it keep notifying me every time I try to access my own email accounts (it keeps sending emails to my main email everytime I access one of my smaller accounts)? It's driving me nuts!
My yahoo account is locked, need help?
You don't have to know the answers to your old security questions to create new ones. However, you do need to have access to your account and know your current password. If you are unable to access your account and you can't get past the security questions, you should contact the Customer Care Team at: http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ACCT&page=contact Select "Yahoo! Accounts" as the product, password and sign in as the category, and unable to sign in as the subcategory. Note: You will still need to verify your account info to get password assistance, so please have a list compiled of possible answers to the questions. Last resort: http://bit.ly/XT6SRT - choose "Talk to our support team by phone". Important: Yahoo will never charge you money for solving your problems, the number you found and called may have been one of a few which are currently flooding YA pretending to be from "Yahoo Support".
Account is locked and don't have access of alternate email or security question?
In order to protect your account Yahoo can't reset your password unless we can verify you are the actual account owner. If you do not have a non-Yahoo! alternate email address, valid mobile number, or cannot verify your security question, click one of the links below and then click the "Get Help" button. When filling out the "How can we help you?" form, please select Yahoo! Account under "Product." "Confirm your identity" pop-up message - http://help.yahoo.com/kb/index?page=cont... My password is not working - http://help.yahoo.com/kb/index?page=cont...
How can I access my Yahoo account if the mobile number is no longer working to receive the verification code?
Go to the sign in page and click forgot your password. One of the options will be for no longer having access to the mobile number on file.This question has been asked and answered dozens of times. The steps remain the same, and have, for at least the last five years.
Yahoo has just locked me out of my own account, insisting that I change my password (just because they say that I must). Should this be a legal action by web sites? Is this similar to having government officials locking people out of their homes?
Do you own Yahoo.com? No? Then it's not "your" account. It's Yahoo's account, which they are granting you access to. Hyperbole about "extorting" at "gunpoint" and "forcing people from their homes" isn't going to help your case when making comparisons to changing your password on a free internet service. If you don't update your password regularly, it is at greater risk of being compromised. This is basic Internet 101. If your account is compromised, it puts other Yahoo users at risk, and forces them to spend time and energy dealing with your own incompetence in securing your account. This is why Yahoo, and most every other website Terms of Service, requires you to take responsibility for your own account security, and expressly tells you that your access may be suspended for this (and often, for any) reason. Literally every time you use Yahoo, you agree to these terms.What would be a better analogy is why you think you have a legal right not to be forcibly ejected from some random stranger's private house after you refuse to follow their publicly posted house rules. I mean, if we're going with a house analogy.