What's the difference between a nice salon and cost cutters for example?
There is a huge difference! A nice salon generally has training programs for their stylists and they go to classes and are specially trained in the lateset styles and trends in fasion. You are paying for a specially trained professional Cost cutters and other cheap places get people right out of beauty college and do minimal training. Beauty College training is very basic, and they are mostly concerned about you not hurting someone, not on the current styles and trends. When it comes to professional hair services, you get what you pay for! Even the quality of the scissors used on your hair makes a difference! Ask friends or family for a good reasonably priced salon in your area. I t is worth a little extra money.
How do you tactfully refuse service to a customer, due to poor hygiene?
Take the smelly would-be customer aside, and tell him or her that you are unable to give salon services to people who don't take sufficient care of their personal hygiene. Better to insult one undesirable customer than to drive away other good customers. Many such people are genuinely unaware of how bad they smell. Lack of good bathing and/or laundry facilities, or the inability to smell themselves, are the usual culprits. In the military, where men are housed in close quarters, there's often the problem of the one who won't bathe. It's been known to happen, that a bunch of guys forcibly frog-march him to the showers and scrub him down with lye soap and a stiff brush.
How do you choose salon software for your beauty salon or barber shop?
There are lots of CRM systems in the market for Salon and Spa which makes it difficult for salon owners to choose the best CRM software for their salon business. Check out the below listed points and choose a salon management software for your beauty salon or barber shop :Universal Or Industry Specific CRMMaximum CRM software are universal that can be used by various industries. So, sometimes you require to consider about the Industry-specific CRM solutions universal CRM doesn’t offer the features that you need to run your salon and spa business. So, calculate your needs and take a solid decision accordingly.CLOUD SOLUTIONS OR DESKTOPMostly CRM are divided into two parts- (a) Cloud-based CRM solutions & (b) desktop versions. Cloud-based is online services, which can be accessed from any computer. The desktop versions is installed on computers and all data is stored on the server of that company.So, you should select a CRM system which is available in both versions.IS THE MOBILE VERSION OF THE CRM SOFTWARE AVAILABLE?Always keep in mind that various experts need a “pocket” CRM to receive notifications about new customers, immediately mark the results of completion with counter parties in the program, update the status of transactions, make comments on sales, etc.THE AVAILABILITY OF FEATURES & FUNCTIONALITIESYou have to check the features and functionalities of different CRM systems before selecting one.UX/UI features & Ease-of-UseThis feature help users and business owners to use the CRM software easily to perform no. of tasks smoothly and get/provide the requires products/services easily.TECHNICAL SUPPORT OF SOFTWARE FOR SALONMany of times technical problems come up all of a sudden when you use a CRM software. So, you must try to select a salon management software whose developer is ready to offer the required technical support free of cost.Hope these points will help you when you will choose salon software for your beauty salon or barber shop.Thank youJulia
Do you tip a hairdresser that's also the owner of the salon?
A tip is optional. It's not required. If you are paying $120 for a service, you can assume the stylist is decently paid. I always tip for low end services Or if the provider goes out f their way. There are different rates for different stylists. The owner makes a profit on all the other stylists and she makes a profit on the others too. There is nothing wrong with that. The owner does the work to run the salon. The owner also makes a profit on her own charges. The employee probably gets half the amount charged. On a $40 service that would be $20. On a $40 service, the entire $40 goes to the owner. The owner may charge $100 for a haircut and employees without her experienc level may charge $60.There is a lot of over tipping. Consumers feel embarrassed not to tip. Everybody wants to be liked. It feels like pressure.I wish salons would just include the tip in the service so we wouldn't have to wonder if we are tipping too much or ripping someone off. But then, someone would be sure to give just a little extra and it would start all over again.Charge fair prices, pay fair wages Don't feel pressured to tip. Low wage employees depend on your tips. Waitresses make $3 or $4 an hour without tips, so please do tip, but when you are paying $75 or $100 an hour for services, it's optional. Don't feel pressured.
Do you always tip 20% at hair salons, even for a $300 highlights?
Yes. For one thing, highlights involve a LOT more work than, say, single process. If you can't afford the tip, you can't afford the service. That goes for hair salons, spas, restaurants - anywhere a tip is expected. There are places where highlights cost considerably less than $300, even in big cities (take it from a woman who has gotten regular highlights most of her 15 years living in NYC). Go somewhere that highlights cost $250, and then you won't have to spend more than $300 with tip.Very few places in the city cost $300+ for highlights. If you're going to one of those places, you're going to a place that has celebrity or society clientele, and/or has their work featured in magazines or on television or on runways. That's why they cost so much. Stop looking for the "best" highlights in town and you'll find a lot of good stylists for a lot less money.But in the meantime, you don't get to pay less in tip just because you disapprove of the price of the service.
What are some of the best hair salon software on the market?
If I'm answering this question then you are considering using a software to manage your Salon. Firstly, that's awesome. Your time is precious and you should spend it on figuring out how you can make your business bigger and better and leave the rest of the work to the machine. Having said that, there are many software’s out there in the market for you and picking the right one can be difficult. Here are some pointers you can use while making that choice.1. Business Alignment - Business alignment is probably the most important factor. There are different software’s that specialize in different features. You have to find out which one among them suits what you are looking for the most. There's no point in using a tool that does not work for you!2. Simplicity - Simplicity is a factor you have to consider because ultimately if the software does not make your life easier, what is the point? The holy grail of simplicity can be found asking these two questions to yourself. How easy is it going to be for me and my employees to use the tool? AND How easy is it going to be for my customer to use the tool?3. Customer Support - Customer support is yet another factor which is important. Naturally, there would be an initial difficulty adopting to any software and if there aren't good customer service agents around you, your life is going to be just a little more difficult. So make sure you go with a product that has good customer feedback!Omnify is a software that will make your life a whole lot easier. The array of sophisticated automation tools gives you everything you need manage your salon.Check out how you can manage your salon here!You can get started with a free 14-day trial to see if Omnify is a good fit for you.Hope this helped you out.