Ask a question

How Did I Contact Customers Care For Report Abuse In Yahoo Answers Or For Do Appeals For Question

I was told to contact customer care and report error code 17?

Yahoo is reporting on Twitter that"We experienced a mail outage & we are working to recover. We appreciate your patience"................

How long did it take the Customer Care Team to reply to your Yahoo!Answers Appeal?

I had a question re-instated in less than 1/2hr last week when I appealed the removal.
I've had other issues that I still haven't heard a thing on & it's been a week at least.
It's a fustrating process!!
EDIT: About the question I had reinstated. The TROLL that was giving me problems reported me & they removed it. Like I said it was reinstated in less than .5hr.
Here's the kicker, I was so happy I FINALLY felt like justice had been done. I posted another question about the removal then immediately after I hit "enter", it was reinstated. So I posted another "nevermind" question about it & the TROLL was so mad, she reported both the follow up's & since I was wrong, they weren't "questions" they DID REMOVE the latter 2. It sucked, so if you get 1 reinstated, just be happy & keep your fingers off the keyboard!! LOL
EDIT: This is EXACTLY what people are complaining about. I don't care anymore but wanted to point it out. HOW CAN I GET A THUMBS DOWN WHEN MY ANSWER WAS "MY" EXPERIENCE & ACCURATE! This is why people get upset (you shouldn't tho-don't take anything on here personally), I posted an answer that NOONE but me knows whether or not it's correct.

How to contact the yahoo customer care?


Click on the Options link in the right corner of your yahoo mail page.
Click on General Preferences.
change name and or change email address to reply to
Go to the bottom of the page and click the "Save" button.


CONTACT YAHOO (Email Support)
Yahoo! US contact information is:
Yahoo! Inc.
Phone: (408) 349-3300
1 877 469 7847
Office Hours 8:30 a.m. to 5:00 p.m. PST
Account Services
Yahoo! Customer Service
8am - 5pm M-F (Pacific Time)
The E-Mail address for Yahoo! customer care is

1 877 469 7847
Yahoo! Inc.
701 First Avenue
Sunnyvale, California 94089
Phone (408) 349-3300
Fax (408) 349-3301

Yahoo! AUSTRALIA/NEW ZEALAND contact info:
(02) 8925 0100

1 for technical
2 for cancellations
3 for billing questions or change you account

email yahoo at this address
messages from yahoo users
Federal Trade Commission:
Treasury Department:


CALL 1-866-492-4664


How to contact a living person in Yahoo customer care?

A couple of days ago I received a link to change the password for my emails. I did that, I bought a affirmation e mail that it had been converted however the historic password continued to work. Then a pair days later, it didn't work and neither did the brand new password. Then when I tried to do it again, it suggests part of a secondary e-mail that it could ship a hyperlink to and it was once not recognizable. I attempted it anyway and not ever acquired an e-mail.

Unexpected HTTP response status code 12152. It says to contact customer care. For Yahoo?

No, but likely if you try again the yahoo website will work normally. Give it a try and let me know.

If you've ever sent a message to Yahoo customer care how long did it take for them to respond?

Probably never! I have been trying to get the attention of Yahoo! Inc., Corporate Offices for the past 16 months regarding the illegal activities of the yahoo employees in the UK and Ireland office, and couldn't, so after being so patient for 16 months, I decided enough is enough and dispatched my lawyers to speak with Ms. Decker, President of Yahoo! Inc and this did the trick.

Try contacting yahoo corporate headquarters and ask them directly your questions, they may just pay attention to the users now.

I cannot get human contact with Yahoo Customer Care.?

I've called the phone numbers Austin listed. I've tried sending email via the fraud reporting page. Nothing gets a human response or a clue to solve my problem. My problem is that I tried to sign up for Yahoo 360 and it rejects me because they think I am not 18 years old. But, as listed on my public profile, I am a lot older than 18. I understand there are glitches in a beta site; but any beta should have a way to report problems. Yahoo does not; which indicates that they don't know what they're doing.

If you've ever sent a message to customer care how long did it take for them to respond?

Good question. Your lucky if they call you back that day..

And if you call them and happen to catch them doing their job you will get a cheesy answer " I was just checking my messages and was about to call you'

Now, supposed you needed to pay money to them, well that call will be answered 'Hey how are you today"
in the most cheerful tone of voice.

My daughter, 17, bought a car two days ago, one of the mufflers was missing the chrome tip. She called and asked her salesman what she should do, he said 'ahh I will look into that". The end.

Next day, no call..
Today, I called Jay the friendly salesman and said "Hey Jay what is going on with the the chrome tip, my daughter never heard back from you.',, Jay says 'uhh, let me look into tha;t.. Phone goes dead after 2 minutes of waiting.
I wait for Jake to call back, never did.. I called back and Gary, another salesman, answered,"Gary I got disconnected, with Jay. Do you know what is going on with the chrome tip on the white altima that you dropped off at my house.?" Gary says 'Hold on, let me check" Gary comes back on "O.K., I ordered the chrome piece and it should be here tomorrow.'

My point being if you want or need something done leave a message, 2 hours later call again. Let them know you need to speak to a person because the answering machine is not working for you.

One lady said "Really, the machine was working earlier"

I said "Oh, it works but it is not working for me"

The challenge here is that social media does not live in a vacuum, so to understand why they take the actions they take on social media (or dont) you need to understand what their larger marketing goals are and how they are tying it to their social media accounts.From a methodology standpoint you should start with basic marketing questions:What are their business goals?How are they measuring success?Who do they work with to help them?What campaigns do they typically run and results?Who is responsible for this in the org?What is their segmentation strategy?Do they have a consumer database?What tools do they use for marketing?And so on...Then grow into the social media questions:How are they tying social media activity back to their business goals?How did they find their segments on social media? Is this how they defined their channel strategy?What is their content strategy for reaching those segments on those channels?What is their aggregation strategy to take get the most bang for their content buck?How do they handle customer service or community management?How do they respond to "emergency" situations or negative comments?What tools do they use for all of this?How are they handling their reporting and analytics?How are they tying this back to their larger marketing activities?Are they leveraging things such as multi-channel attribution models?Are they incorporating social activity into engagement score models?Are they doing advanced social activities such as matching and influencer modeling?Do they leverage paid social media and retargeting? Then get into competitor research and comparisons:What are they doing?Who are their segments?What does a comparison look like?And so on..