What Can I Do When A Hotel Overcharges Me And Won

Shell Gas Overcharged Me?

I was recently in Maryland and rented a scooter to ride around in. In terms with the rental agreement I was to fill the tank back up upon its return. I payed $1.17 for regular using my American Express Card and I am now checking my pending charges on my account and it says that I owe $99.00 for Shell gas. Any idea as to why I have been overcharged?

Hotel overcharge my debit card what is my recourse?

If they did overcharged you, it is possible that the reason was because they put a temporary authorization through. You need to contact them to fix it as soon as possible. Despite whether or not they do this regularly, it is actually against the terms and conditions of the merchant agreement with visa, mastercard, and american express. In some states, it is actually against the law. If the hotel fixes everything on Monday, then there is nothing you need to worry about. When talking with the manager, make sure to mention to him that the temporary authorization is against the credit card merchant agreement. If he says you are wrong, tell him you are looking at the merchant agreement, and it says it is against the merchant agreement. He will fix the mistake from there.

Please add what state the hotel was in, so I can tell you if it is against that state's civil code as well.

Also, when you call the hotel, ask to speak with the supervisor, and tell the supervisor to make a note to the manager that you have called, and also make sure to take down the supervisor's number and time that you called. Do this as soon as possible. If they say there is no supervisor, ask to speak to whoever is in charge (there has to be someone in charge at any point in time).


BTW: Anonymous is right that it is standard practice, but just because it is standard practice, doesn't make it legal. It is still against the merchant agreement. Make sure you explain to the hotel manager, that just because other hotels do it doesn't make it legal. It is also standard practice for smaller companies to charge fees for using a credit card, or to have minimum purchase requirements for using a credit card, but this is also against the merchant agreement, and is specifically stated as being against the agreement. This is also illegal in many states, and is punishable by a hefty fine to the merchant.

What happens when i overcharge my credit card?

basicly, in a nutshell, my car broke down as i was coming home, and i was probably 1000 miles away from my destination, So i had to shell out money for a hotel room, and for the repairs.

I calculated the cost of everything, and since i didn't have any money on me, i used my credit card. My calculations told me i'd be coming close to my limit ($2000). but i'd still be ok.

Well i checked my statement online today. Turns out i was wrong....by only $1.70, so i basicly went over $1.70

Now i'm wondering 2 things.

1) what will happen now? i just made a payment to it, to fix this overcharge....but its the weekend, so nothing will happen until monday.....im guessing theirs overcharge fee's? how pricey?

2) how will this effect my credit?

thanks for the help guys

Priceline overcharged me for hotel room price??

I have found it best to just go to the hotel website of my choice and book from there. I do a lot of traveling and I like La Quinta it is reasonable and it has a club card that earns you free stays. For air travel I have found air gorilla to be a good source of cheap tickets.

Can you sue overcharged amount?

I ordered a pizza online from pizza hut. I went to pick it up and paid with my credit card. Today while paying my bill, i was going throught my credit card statement, i noticed that the amount charged for my pizza was high. So i went throught my receipts, and found that i was overcharged. so i called my credit card company, and the department that handle this was not open on weekends. So i began to think how can this happen. i concluded that this was not an accident, because i already have a copy of the receipt that i says i agree to pay this amount. I only other option was they recharged my card for a different amount. Even though, it was an extrea few dollars, i felt that had i not noticed the difference, i would of been overcharged. And who knows how many other people they are doing this to.

So my question is can i sue for more then the amount overcharged, for making me all this work. Or for defrauding me if i had not noticed?

Is this illegal? Hotel over-charged my card without notifcation - won't return money?

It's only fraud if they intended to keep the money without giving you anything.

You can instantly reverse the charge on the credit card by simply stating that there was no authorization for that transaction. The hotel has the burden of proving you agreed to something for that price. Because "their computers were down" they might not have anything to show you were even there.

If that doesn't work, you can sue all of them (the nice lady, the gruff man, the managers, the hotel, etc). At least one of them may turn on the others and give you evidence that will help you win your case, in exchange for being released from your lawsuit. You can also call the local TV station and ask to speak to an investigative reporter. This type of story (wedding, disappointment, hotel huffing and puffing) makes for good video.

Edit: you would sue for "unfair and deceptive business practices", conversion (taking that which is not yet theirs), breach of contract, intentional infliction of emotional distress, negligent hiring and retention (having people who don't know how to do their jobs), and anything else your lawyers come up with.

Before you do all that, you might simply send them a CERTIFIED letter, return receipt requested, stating that you were mislead, that you did not enter into the contract for which they claim full payment, and request return of your money within a short, specific period (five days?) to "avoid involvement of our lawyers, if not the Attorney General's Office". Maybe they'll see that you're not the ordinary pushover.